Angel V — Los Angeles CAI’m usually not the review writing type but I was actually pleasantly surprised by this company that retro-fitted the apartment complex I’m at. Not once were they of any inconvenience. The workers were very accommodating, courteous and professional (more…)
Rafi T — Calabasas Highlands, CAOur building on Cohasset Street was a soft story building and according to the new mandatory earthquake ordinance required retrofitting. We did an extensive research and obtained six bids. We decided to go with Retro Experts and couldn’t be happier. Retro Experts did an outstanding job and they were very professional, on time, (more…)
Dave D. — Granada Hills, CAOur experience with Retro Experts went very smoothly. The tenants were very informed by Hilda Cabrera about the process and their involvement. An added plus was that she is bilingual. Also, the tenants knew who to call if there were any questions. Understand that there can be delays and the City of LA does take their time to perform inspections; which delays the project. We did obtain several other bids but Retro Experts was the best. We were happy with the service and decided to do another building with Retro Experts. Overall I highly recommend this company.
Dean G. — Los Angeles, CARetro Experts has been great through the whole process of the retrofit. As a tenant I had so many questions. It is not an easy job to experience as a tenant but Retro Experts were so attentive and tended to all our needs. The work took a little bit longer than they originally estimated but they were sure to update us and let us know. They worked hard to assure the workers would be gone and the area quiet by the time I (and most people) get home from work. I really appreciate their care towards tenants because I know the work is mostly with the landlord. Thank you Retro Experts!
Lou O. — Los Angeles CAI have been doing a few deals for the mandatory retrofit with RETRO EXPERTS and I highly recommend them. The costumers service always nice and answer you’re questions. Dee, Ari, Hilda, Ariel, Abraham and the others staff, make a good team. Hilda works with the tenants just perfect, she treats them like a friend (Thank you for that). I will use their service and the future if I need it. Thank you Retro Expert
Bonnie G. — Los Angeles CAWe cannot say enough about this company especially Sean Phil who came out to check our property regarding the possible need for retrofit on our building. Prior to meeting Sean we met with other people who said we needed work. Sean came and told us we didn’t! Sean has great character and integrity. They sent out their engineer (Pedram) who agreed! Be aware there are companies that will take advantage … but you can trust Sean and Retro Experts!!
James C — Sylmar, CAI have an apartment building in Mission Hills that was subject to city mandated earthquake retro construction. At the ringing endorsement of a fellow property owner in same complex, I along with a few other owners decided to get on board with Retro Experts. The entire process from Day One to the finish line (just completed last week) could be best described as: Seamless, painless, professional, informative, comforting, and pleasant. (more…)
Richard P — Los Angeles CAWell, now that my soft story building is no longer “soft” by any means, I want to congratulate Retro Experts for a job well done. This LA City mandatory requirement was not easy to accept but at least, dealing with the staff at Retro Experts and their resources allowed me to get through it pleasantly and without hidden costs.
Tal F. — Los Angeles, CAI have had a difficult time with this process. It’s not easy as a tenant because there is so much work going on that tenants feel they are not aware of or have questions about. First I want to commend Hilda for coming to us and answering as many of our questions as she could. They gave us an estimate and updated us on the timeline of the work so we would be aware. Secondly, I had no idea what retrofitting work is, I also had no idea that it was even mandated by the city! Retro Experts took the time to educate me as a tenant even though the decision isn’t even mine and I don’t think any other company would. Thank you Retro Experts and the team for making this difficult experience as smooth as possible!
Hal L. — Los Angeles, CA"We found the retrofit to be pretty unobtrusive, not one tenant grumbled about anything at any time.This is a testimony not only the professional performance by your contractors but to a couple of 'Relax and see how it goes' notices I sent to tenants directly. I will share those with you - as other clients of yours might like to take the same approach. Also, I will definitely leave a very positive review on Yelp”. Hal Lester
Amy N. — West Hills, CAI'm a tenant at a building out in Sherman Oaks that Retro was doing soft-story retrofitting on. I thought the project would cause a huge inconvenience and mess in the complex but was very surprised to find out how quickly, quietly and clean the team was. Thanks, Retro for allowing our building to maintain its routine during your work here and for the politeness of your workers!
Kevin S. — Tustin, CAWorked with Retro Experts on three apartment building retrofits. Have nothing but good things to say about Ronan who contacted us about our first property in Playa Del Rey, Hilda who worked hard keeping our City required paperwork current and complete and Michael the Contractor who did the retrofit. This day and age nothing is ever what it appears to be but I can honestly say that Retro Experts batting average was nearly 98%. The price they quoted was pretty much on target, they worked with us on blending in the moment frames so you can't tell they exist. In a city like Los Angeles, it's good to have a qualified company working with them. Ari who is one of the owners had no problem meeting us several times so we felt comfortable spending the money it costs. Kevin Smith Spectrum Real Estate Services, Inc.
Ron S. — Agoura Hills, CAI cannot say enough about RetroExperts they always followed thru. They were a pleasure to work with. One of the special people that I worked with was Hilda Cabrera. Who was very pleasant to work with. She knew the contacts at the city to push paperwork thru. Bottom line I had a very good experience.
Sarah T. — Los Angeles, CAA huge thank you to Hilda! She did a meeting at our complex, very very respectful, and she was super informative. She even gave us her personal cell phone in case of an emergency issue! Sometimes these experiences with construction are not good, but I have a feeling this will be alright and they look at it this way; I will lose my parking spot for like two weeks so the building I live in doesn't fall down in the earthquake that will happen soon. Thanks, Hilda